Hello,
Please reach out to us via our website, or the email and phone number on the bottle and we will be able to help you further.
We will happily follow through on our 100% happiness guarantee and get everything resolved for you.
I hope this answers your question. Feel free to reach out directly to us if you have any more questions.
Thank you for contacting Lunakai and have a nice day.
Warmly,
Bella D.
Lunakai Customer Service Manager
Nashville, TN, USA